Ask for a no-show fee or deposit without the awkward part

Help the groomer apply a written policy the client already saw, in plain words, with the amount, the way to pay and a named person for exceptions. No written policy, no message.

What you get

• 1 text for the chosen situation (under 320 characters)
• 1 spoken version for the phone or the driveway (under 45 seconds)
• 1 reply for a client who objects
• 1 reply for a client who says they are in a hard spot
• 1 warm restart line for rebooking after a no-show
• 1 team note on when to waive or escalate

Details you will fill in

Your shop profile (name, location, services, voice, audience) is added automatically. This kit also asks for:

• Your deposit and no-show policy, word for word
• Did this client see and accept that policy at booking?
• Which conversation is this?
• How the deposit or fee is paid (optional)
• Who decides on waiving a fee? (optional)

Related kits

• Pre-book at pickup script
• 8-10-12 week overdue rebook texts
• Slow-season waitlist and gap-fill message