Privacy policy

1. Who is responsible for your data

GroomerKit is operated by Sassi Lev, Leonardo da Vinci 14, Tel Aviv 6473118, Israel, who is the controller of the personal data described here. Contact: info@clinickit.app.

No law requires you to give us this information. Without an email address and password we cannot open an account, and without billing details we cannot start a membership. Everything else on your shop profile is optional, and leaving it out only makes the prompts less tailored.

2. What we collect

• Account data: email address and a hashed password, handled by our authentication provider (Supabase).
• Shop profile: shop name and type, location, grooms offered, audience, positioning, voice, hours, policies, links, and the names and credentials of groomers you choose to enter. You decide what to enter.
• Brand settings: the colors, fonts, voice and look you choose or confirm.
• Saved work: kits you bookmarked, the details you entered for a kit, and your monthly plan.
• Billing status: your PayMe customer and subscription identifiers, subscription status, billing period dates, and the time you agreed to automatic renewal. Card details are entered on PayMe’s pages and never reach our servers.
• Usage events: a small set of first-party events (for example: account created, checkout started, kit opened, prompt copied, kit saved, demo built) with timestamps and the kit involved. We do not record the text of your personalized prompts, your profile free text, passwords, tokens or payment details in these events.
• Offer page measurement: on our founding offer page, and the sign-up and checkout steps that follow it, we record how far you scrolled, which sections you reached and for how long, which links, buttons and questions you tapped, how long the page was open, the ad you came from, your browser’s time zone, your device type, and whether you came through the Instagram or Facebook app. These events carry a random ID that lasts for your browser session. They are not linked to your account, and we do not send them to Meta.
• Site analytics: on the public pages of the site we use Vercel Web Analytics to count page views, where visitors came from, campaign tags, country, device and browser. It uses no cookies, and the member area is left out.
• Free kit requests and the 7 free days: if you ask for a free kit or for the 7 free days we keep your email address, which kit you asked for, when, and the ad you came from. If you type your business name on your kit page, we keep it so your kits fill it in next time. We count the free drafts written for you and, if your 7 free days open, when they start and end. If you open a free workspace, that address also becomes your account.
• Technical data: our hosting and authentication providers keep standard logs, including IP addresses. To limit abuse of public features we keep short-lived counters built from a one-way hash of the IP address, normally deleted within a few days.
• Messages: what you send to info@clinickit.app.
• Advertising data: if you arrive from one of our ads, we keep the campaign tags from the link in a first-party cookie for up to 60 days, and with your account and billing record. When you ask for a free kit or complete a purchase, we also tell Meta about it (section 10).
• Create for me: when you tap Create for me in a kit, the personalized prompt (your shop profile, the details you entered for that kit and the kit’s instructions) is sent to our AI provider, which writes the draft and returns it to your screen. We do not store the draft or the prompt. We keep a record of each request (time, kit feature, success, and the size and cost of the request) to count your monthly allowance and to watch costs.
• Snap your calendar: on some free kit pages you can upload a screenshot of your booking calendar. Our server sends the image once to our AI provider, which returns only the days and open times it finds. Names and other booking details in the image are not used, and we do not store the image. The open times you confirm and your business name then go to our AI provider to write your texts. We keep the same request record as for Create for me, and count how many open times were found.
• BOOKING BOOST 7 challenge: if you join the free 7-day challenge, we keep your email address, time zone, the goal you choose, the business profile you confirm, the drafts written for you with your edits, what you answer each day (done, later, not yet or skipped) and the counts you choose to report. We never ask for client names or phone numbers. If you give your website, our server reads its home page and up to four more pages of the same site once, following the site’s robots.txt, and sends the text to our AI provider to draft your business profile. The pages themselves are not stored; the profile you confirm is.
• Free demo: if you enter a website, Instagram or Facebook address on the home page, or paste text, our server reads that text, or opens that public page and up to four more pages of the same site, once. It picks out the shop name, location, services, colors and fonts and returns them to your browser. The address, the pages and what was read are not stored or logged. We only count that a demo was built and whether the source was a website or a social profile.

3. What we do not collect

We do not collect pet parent information, pet parent photos, groom records or client lists, and the service is designed so you never need to enter them. This is a marketing writing tool. It is not a system for protected health information and we make no HIPAA or similar compliance claim. If you enter pet parent information by mistake, tell us and we will delete it.

4. How we use data

We use data to provide the service, personalize prompts with your shop profile, bill your membership, answer you, keep the service secure, and understand how members use it so we can improve it. We send account and billing emails (verification, password reset, billing notices), which are part of the service. Members also get one weekly email with the kit of the week. You can stop it at any time with the link in the email or in My shop. If you ask for a free kit, we email it to you with up to four short notes over the next week, including our membership offer. Your 7 free days of the whole library open when you ask for a free kit or start the trial on our home page (people who asked before November 9, 2026 get them by an one-time invitation), and while they last we send one short email a day instead of those notes, the last one with our membership offer. People who asked for a free kit before November 6, 2026 and are not on the 7 free days may also get one invitation to our free 7-day challenge. Free drafts are written the same way as members’ drafts: the kit’s prompt, with the details you typed, goes to our AI provider. If you join the challenge, we send up to seven emails during and just after the challenge week, including our membership offer. Every one of these emails has an unsubscribe link.

We do not sell personal data for money, and we do not use your data to train AI models. On a few public pages and at checkout we use the Meta Pixel to measure our ads and to help show them to people likely to be interested. Some US state laws treat this as “sharing” personal data for cross-context advertising, and you can opt out as section 10 explains. The member area has no advertising trackers.

AI. Create for me and the challenge use an AI model from Anthropic, our AI provider, to write drafts for you. Anthropic receives only the text needed for that draft: your business profile, the details you entered and the kit’s or day’s instructions, if you give your website for the challenge, the text read from it, and, if you upload a calendar screenshot, that image, once, to read the open times. We never send it your password, payment details or advertising data, and we ask you never to enter client or pet parent information. Every draft is a suggestion for you to review before you use it. Prompts you copy instead go only where you paste them, and the AI tool you choose handles them under its own terms.

5. Who receives data

These service providers process data for us, each for its own function:

• Supabase (authentication and database)
• PayMe (payments and subscription management)
• Vercel (hosting and site analytics)
• Resend (sending email)
• Anthropic (the AI model that writes drafts for Create for me and the challenge)
• Google (Workspace: our support mailbox)
• Meta Platforms (advertising measurement, under its own terms)

We may also disclose data when the law requires it, to protect our rights or someone’s safety, or to a successor if the service is transferred. In a transfer, this policy continues to apply until you are told otherwise.

6. Where data is held

The service is operated from Israel. Your data is stored in the United States (Supabase, US East), and email passes through Resend’s infrastructure in Japan. PayMe, Vercel, Google, Anthropic and Meta may process data in other countries. By using the service you agree to these transfers.

7. How long we keep data

Account, profile and saved work are kept while your account exists. To delete your account, email info@clinickit.app from the address on the account. We will cancel any active subscription, delete your profile, saved kits, plans, challenge profile and drafts, and usage events linked to you, and delete the authentication account, normally within 30 days. Billing records are kept by us and by PayMe for as long as tax and accounting law requires, generally up to seven years. Support emails are kept for as long as they are useful for your account, and deleted on request where the law allows. A free kit request is kept until you ask us to delete it. If you unsubscribe, we keep the address only so that we do not write to you again.

8. Security

We use access controls, encryption in transit and row-level rules that keep each member’s data separate. No system is perfectly secure. If a breach affects your data, we will tell you and the authorities as the law requires.

9. Your rights

You can edit your profile at any time. You may ask to see, correct or delete your personal data, and to get a copy of it, by emailing info@clinickit.app. We answer within 30 days. If you live in a US state with a privacy law, or if Israeli law applies to you, you have these rights under that law, and we will not treat you worse for using them. If we decline a request, reply and we will review it again. You may also complain to your local privacy regulator, including your state attorney general or Israel’s Privacy Protection Authority.

10. Cookies and browser storage

We use the cookies needed to keep you signed in, and your browser remembers for the session that you closed the offer bar. We also keep the campaign tags described in section 2, and the session ID used for offer page measurement.

Meta Pixel. On our home, pricing, founding offer, sign-up, log-in and checkout pages and a few other public pages, the Meta Pixel sets advertising cookies and tells Meta which of those pages you viewed, along with your IP address and browser details. It also reports when you start checkout, create an account or ask for a free kit. When you ask for a free kit or a purchase completes, our server sends Meta that event, with the amount for a purchase, and a hashed copy of your email address, your IP address, browser details and Meta’s cookie identifiers, so Meta can match it to an ad. Meta may combine this with what it already knows about you, under its own privacy policy. We never send Meta your shop profile, your prompts, or any pet parent, health or groom information, and the pixel does not run in the member area.

Your choices. The pixel does not load if your browser sends a Global Privacy Control signal, and we do not load it in browsers set to a European time zone. You can also turn it off here. In all three cases we also leave out the free kit and purchase reports for that browser, and we do not run offer page measurement or site analytics. We do not respond to Do Not Track, which has no agreed meaning.

11. Children

The service is for adults working in shops. It is not directed to anyone under 18, and we do not knowingly collect their data.

12. Changes and contact

We will post updates here with a new effective date, and email members about material changes before they take effect. Contact: info@clinickit.app.