Inquiries
Follow up on an unanswered inquiry
Re-open a conversation politely and once, on a channel the pet parent already used or agreed to, and close it cleanly if they do not reply.
What you get
- 1 follow-up message for the chosen channel (text under 320 characters; other channels 40-80 words)
- 1 shorter variant (under 30 words)
- 1 variant for a second permitted channel
- 1 'do not send' notice when permission is unclear
Details you will fill in
Your shop profile (name, location, services, voice, audience) is added automatically. This kit also asks for:
- What the pet parent originally asked, and what you replied
- Channel for the follow-up
- Why you are allowed to message this person on this channel
- Days since your last message (optional)
- How this person can book or reply (optional)
Related kits

Members open the full kit
- The complete prompt template, personalized with your shop
- A labelled sample output so you know what to expect
- Step-by-step instructions and a review checklist
- Save it to your desk and come back any time
Members tap Create for me for the finished draft, or copy the prompt into their own AI tool. You review every draft yourself.